Satisfaction with electronic health records is associated with job satisfaction among primary care physicians

Christine D Jones, George M Holmes, Sarah E Lewis, Kristie W Thompson, Samuel Cykert, Darren A DeWalt


Objective To evaluate the association between electronic health record (EHR) satisfaction and job satisfaction in primary care physicians (PCPs).

Method Cross-sectional survey of PCPs at 825 primary care practices in North Carolina.

Results Surveys were returned from 283 individuals across 214 practices (26% response rate for practices), of whom 122 were physicians with EHRs and no missing information. We found that for each point increase in EHR satisfaction, job satisfaction increased by ~0.36 points both in an unadjusted and an adjusted model (β 0.359 unadjusted, 0.361 adjusted; p < 0.001 for both models).

Conclusion We found that EHR satisfaction was associated with job satisfaction in a cross-sectional survey of PCPs. Our conclusions are limited by suboptimum survey response rate, but if confirmed may have substantial implications for how EHR vendors develop their product to support the needs of PCPs.

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PMid:21837377 PMCid:PMC3235610



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